Marblewire Trellis 2011

 

Working E-mail Feedback

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Working E-mail Feedback

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Working E-mail Feedback

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From the Feedback view, working with e-mail feedback covers

 

Connecting to Microsoft Outlook to process replied e-mails with completed evaluation forms attached. See Processing E-mailed Replies for more information
Viewing and deleting processed respondent records. See Working with Processed E-mail Feedback

 

[FeedbacktabIV]

 

Deleting a Respondents Feedback

 

In the event that you have processed a reply against a selected delegate, and you want to delete their responses, you can do so by right clicking the delegate whose data you want to delete and then selecting Delete Feedback.

 

You will be prompted to confirm your action. Once you have confirmed the delete action, the responses will be deleted and the tick will become a cross.

 

 

Viewing Addition Details

 

From this tab you can see additional information on the E-mails sent by:

 

 Right-clicking and then selecting View Details from the shortcut menu.

OR

 Clicking on the View Details button .

 

The following window will then open to show additional details about the e-mails that have been sent in respect of the selected form.